Frequently Asked Questions

A nutritionist is a professional who advises on matters of food and nutrition and their impact on health. They help individuals make informed choices about their diet to prevent and manage health conditions, improve athletic performance, and achieve overall wellness. Our nutritionists provide evidence-based guidance tailored to your unique needs and health goals, focusing on sustainable lifestyle changes rather than restrictive diets. They can assist with meal planning, dietary analysis, and education on healthy eating principles.

Our online consultations are designed for your convenience and effectiveness. They are conducted via secure video conferencing platforms, ensuring your privacy and comfort. Once you book a session, you'll receive a confirmation email with a unique link to join your scheduled meeting. During the session, you can discuss your health goals, dietary habits, and any concerns with your dedicated nutritionist from the comfort of your home or office. We utilize interactive tools to share resources, develop personalized plans, and track your progress effectively.

Our refund policy is detailed in our Terms and Conditions. Generally, refunds are considered on a case-by-case basis for unused services. If you need to cancel or reschedule a consultation, we kindly request at least 24 hours' notice. For package deals, the refund amount will be prorated based on the services already rendered. We strive for fairness and transparency in all our dealings, and encourage you to review the full policy or contact us directly for specific inquiries.

Absolutely! We specialize in creating personalized nutrition plans that are fully compliant with various dietary restrictions, allergies, and preferences. Whether you follow a vegetarian, vegan, gluten-free, dairy-free, ketogenic, or any other specific diet, our nutritionists have the expertise to craft a plan that meets your needs without compromising on nutrition or taste. We ensure your plan is balanced, enjoyable, and supports your health goals while respecting your individual choices.

We accept a variety of convenient and secure payment methods to make your experience as smooth as possible. These include major credit cards such as Visa, MasterCard, American Express, and Discover. We also facilitate payments through secure online platforms to ensure your financial information is protected. Full details regarding accepted payment methods will be provided during the booking process on our booking page.

Initial consultations typically last between 60 to 90 minutes. This allows ample time for your nutritionist to conduct a thorough assessment of your health history, dietary habits, lifestyle, and goals. Follow-up sessions are usually shorter, ranging from 30 to 45 minutes, focusing on progress review, plan adjustments, and addressing any new questions or challenges you might have.

Yes, we offer specialized nutrition services for children and adolescents. Our approach focuses on promoting healthy eating habits from a young age, addressing nutritional deficiencies, managing weight concerns, and supporting growth and development. We work closely with parents and guardians to create family-friendly meal plans and provide education on balanced nutrition for the entire household.

All our nutritionists are highly qualified professionals with degrees in nutrition, dietetics, or related fields. They are certified and licensed according to national and international standards, ensuring they provide the most current and evidence-based advice. Our team continuously engages in professional development to stay abreast of the latest research and best practices in nutritional science.